Instructions:

-All relative information of buyers who’ve activated a warranty will be collected and displayed here.

 

1-Customer List Details:

  • Join Date — The date when buyer activates warranty;
  • Name — Buyer’s name;
  • Email — Buyer’s email;
  • Seller Account — The Amazon store from which the buyer purchased a product;
  • Order ID — Buyer’s order ID;
  • Gift SKU — The gift buyer can get;
  • Review or not — To mark the buyer whether he/she has left a review or not, default is NO.  Note: Currently you need to follow and check if the buyer has left a review and then mark it;
  • Note — Make a note;

 

2-点Click the left triangle to view more details of the buyer’s order

  • Purchase Date — (Same as the date displaying on your Amazon backend )
  • ASIN
  • Gift SKU — The gift buyer can get;
  • Product Title
  • Buyer Address
  • Order Total
  • Comment — The comment the buyer has left on your product website(not the review on Amazon);
  • Review Page — Product review page;

 

3-How to follow and check if a buyer has left a review on Amazon or not?

—>Check the comment which the buyer left on your product website ;

—>Click “Click to check if a buyer has left a review” under Review Page option;

—>Check if any review content is the same as the comment;

—>If so, it means the buyer has left a review ;If not,  then no review yet, you can try to contact the buyer via email.